Cancellation and Refund Policy
At Yoga Time With Prachi, we understand that plans can change. This Cancellation and Refund Policy outlines our terms for cancelling classes or services and how refunds are handled. Please read carefully before booking.
1. Class and Service Cancellations
Client Cancellations:
- In-Studio Classes: You may cancel your in-studio class booking up to 24 hours before the scheduled start time to receive a full refund or credit toward a future class.
Online Classes: Cancellations for online classes must be made at least 24 hours before the start time to be eligible for a refund or rescheduling.
Late cancellations will not be eligible for a refund or credit.
Studio Cancellations:
In the rare event that we need to cancel or reschedule a class, workshop, or event due to unforeseen circumstances, we will notify you via email or phone. You will be given the option to reschedule, receive a full refund, or apply the payment as a credit toward a future service.
2. Refund Policy
Refunds for Cancelled Classes: If you cancel your booking within the allowed cancellation period, you are eligible for a full refund. Refunds will be processed within 3 business days and will be issued to the original payment method.
Refunds for Packages/Memberships: Packages or memberships are typically non-refundable, except in the case of medical conditions or extenuating circumstances. If you have purchased a class package or membership and need to cancel, please contact us at yogatimewithprachi@gmail.com to discuss your options.
3. Rescheduling Policy
Class Rescheduling: If you cancel within the allowed cancellation window, you may reschedule your class for another available date. You can do this through your account on our website or by contacting us directly.
4. Medical Cancellations
If you need to cancel due to illness or injury, please provide documentation from a healthcare provider, and we will offer a refund or credit for future classes, at our discretion.
5. Contact Us
For any questions about cancellations, rescheduling, or refunds, please contact us at:
Yoga Time With Prachi
Email: yogatimewithprachi@gmail.com
